Shipping policy

All orders are acknowledged within 1 business day.

Order specifics can impact when they are shipped unless otherwise noted.

• Pachinko machines without detail work are typically shipped within 5-7 business days.
• Detailed Pachinko machines typically ship within 7-15 business days.
• Accessories typically ship same day.

Our team puts significant effort into ensuring your machine arrives safely to you. Please take photos before you open the machine and keep all packing material until you have verified operation. In the unlikely event of damage, please contact us and we will go above and beyond to remediate the problem. Should remediation require a machine replacement, we reserve the right to issue a full refund.

Here's a link to our packaging process: Youtube packaging overview